Are you clear on how your building’s hot water system is managed? In our latest insight, we break down the two fundamental models of embedded network management agreements that can directly impact your costs and maintenance responsibilities. Watch the video presentation here, or visit our Facebook page to see a range of other videos around Embedded Network tips and tricks.
Bulk Hot Water vs. Serviced Hot Water: What’s the Difference?
Serviced Hot Water:
The embedded network operator owns, maintains, and operates the hot water plant.
Bulk Hot Water:
The strata retains ownership of the hot water plant, meaning you’re responsible for its maintenance.
Why It Matters to You
Regardless of the model, the embedded network operator supplies the energy to heat the water (such as gas) and takes on the selling process and capturing the profit margins. You have no choice but to purchase your hot water from the embedded network operator. This makes it crucial to:
Check your tariffing arrangement: Ensure you’re being charged appropriately for either Bulk or Serviced Hot Water.
Stay informed: Knowing which model applies to your property can help you manage costs and plan maintenance effectively.
Thank you for taking the time to understand your hot water options. Empower yourself with the knowledge to make informed decisions about your property’s energy management.
The Embedded Network Arena are an independent consultancy firm, and we operate for the benefit of our clients. Our parent company, ARENA Energy Consulting, is a signatory to the Energy Charter’s National Customer Code and we were appointed as a founding Council Member in December 2020. Additionally, we are proud to support the Strata Community Association and the Owners Corporation Network of Australia.
We operate under a ‘fee-for-service’ advice model, which means that we do not receive brokerage commissions from suppliers. This ensures our independence is guaranteed.
