If you live in a residential building with an embedded electricity network—where power is supplied through a private network operated by your building owner, manager, or a third party—new laws are now in effect to protect you.
The NSW Government has made it clear: you should not be paying more for power just because you live in an embedded network.
To support this, IPART (the Independent Pricing and Regulatory Tribunal) has been given authority to set maximum prices that can be charged for electricity in these communities.
⚡ What’s Changed?
These new laws are designed to bring fairness, transparency, and protection to residents like you:
📉 Price Limits Are Now in Place
Your electricity provider must now charge no more than the median market price, as determined by IPART for your region.
Every resident must receive a written summary of what they’re being charged for electricity at least once a year.
🔍 Contract Comparison Is Required
Your network operator is now legally required to compare their current contract with at least one other competitive retail offer. If your building is on a contract longer than two years, this review must happen before a new contract is signed—and you must be notified of the outcome.
Audit and decode complex Embedded Network Agreements
Identify unfair clauses and exit strategies
Support negotiation of competitive, resident-first utility agreements
INDEPENDENCE GUARANTEED
The Embedded Network Arena are an independent consultancy firm, and we operate for the benefit of our clients. Our parent company, ARENA Energy Consulting, is a signatory to the Energy Charter’s National Customer Code and we were appointed as a founding Council Member in December 2020. Additionally, we are proud to support the Strata Community Association and the Owners Corporation Network of Australia.
We operate under a ‘fee-for-service’ advice model, which means that we do not receive brokerage commissions from suppliers. This ensures our independence is guaranteed.
